Terms of Service

1. Overview

 

These Terms of Service ("Terms") govern your use of Arknomaly ("we", "us", "our") and any products or services offered through our website. By accessing or purchasing from our site, you agree to be bound by these Terms.

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2. Nature of Services

 

Arknomaly provides in-game digital items and services for the game ARK: Survival Ascended ("the Game"). All products are virtual, intangible goods delivered digitally within the Game.

We are not affiliated with, endorsed by, or sponsored by Studio Wildcard or any official ARK publisher.

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3. Eligibility

 

You must be at least 18 years old or have permission from a parent or legal guardian to use our services.

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4. Orders & Delivery

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• Orders are processed after successful payment.

• Delivery is typically completed within 48h, if the customer is online and responding to our chats and emails.

• Customers are responsible for providing accurate in-game details required for delivery.

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5. Customer Responsibilities

 

You agree to:

• Provide accurate order and in-game information

• Be available for communication for in-game delivery​

• Read the product description to familiarize yourself with the product that you're buying

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6. Refunds & Disputes

 

Refunds and dispute handling are governed by our Refund / Dispute Policy.

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7. Limitation of Liability

 

We are not responsible for:

• Game updates, other player actions, including raids, or server issues

• Actions taken by game moderators or publishers

• Losses resulting from incorrect information provided by the customer

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8. Changes to Terms

 

We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of any changes.

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9. Contact

 

For questions regarding these Terms, please contact us via our website contact form or live chat.

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Last updated: 13 Dec, 2025